Help
How playing, rewards, coins, purchases, privacy, and your account work.
Current status
All systems normal.
Playing quizzes
How to play a quiz
Browse the catalog on the Quizzes page — search and filters live in the address bar, so any view you build can be shared, bookmarked, or returned to with the back button.
Open a quiz, answer each question, and submit. Your result appears immediately, along with anything the quiz rewarded.
Unfinished attempts and autosave
Every answer is saved to this device as you go. If you leave mid-quiz, coming back within 24 hours offers to resume where you left off — or start over. Nothing is restored without asking.
Drafts never leave your device and expire after 24 hours. Submitting an attempt clears its draft.
Playing with the keyboard
While taking a quiz: press 1 to 9 to choose an answer, Enter to move to the next question, and Escape to open the leave dialog. Submitting is always its own button press — no key does it for you.
Anywhere in the app, Ctrl+K (Cmd+K on a Mac) opens search.
Playing without an account
You can take a quiz signed out. Your result is shown right away, and any coins or badge it would have earned are held for 30 days on this browser.
Sign in within those 30 days and the held rewards attach to your account automatically. Each held result can only ever be claimed once, by the first account that signs in on that browser.
Rewards and badges
What quizzes reward
Completing a quiz can grant coins, and some quizzes roll for a badge. Your first completion of a quiz is what pays — replaying a quiz you already finished does not grant its rewards again.
Your badge collection
The Badges page shows everything you own. Badges you have not discovered yet appear as silhouettes — their names and details stay hidden until you earn them.
A locked badge points at the quiz that rewards it, so the way to reveal one is always to play.
Coins
Earning coins
Coins come from completing quizzes and from reward rolls. Your balance is in the navigation bar, and the Coins page shows every movement — earned, spent, and adjusted — with filters you can share by URL.
Spending coins
Retaking a quiz you already completed costs coins — the exact price is quoted before you agree, and a retake is never charged without that agreement.
Resetting your stored progress on a quiz costs 1 coin and takes two clicks on the Coins page: the first arms the reset, the second spends. The stored result only comes back by playing again.
Purchases
Buying from the store
Store purchases are confirmed inside the payment provider’s own secure sheet — card details never touch this site. A completed purchase appears in your coin history on the Coins page.
If a purchase looks wrong
The coin history on the Coins page is the record of what actually happened. If a purchase does not appear there, note the reference ID shown with any error message — support can look up exactly what that request did.
If it still looks wrong, open a ticket on the Support page. Tickets are for accounts with a completed purchase, and each one carries a reference number we can look the conversation up by.
Refunds and exchanging coins
Coin purchases are final: they are not refundable, and coins cannot be exchanged for cash, credit, or any other currency, inside Quizycal or outside it.
That is separate from a purchase going wrong. If you were charged and the coins never arrived, that is ours to fix — open a support ticket and we will deliver what you paid for.
Privacy and your data
What is remembered about your activity
Recent searches and recently viewed pages are stored in your account settings to offer back to you — capped, deduplicated, and removable with one Clear history control on the pages that show them.
Signed out, your appearance choices (theme, text size) live in a single cookie on this browser and nothing else is recorded.
Downloading your data
The Settings page offers a full export of your data as one JSON file — profile, results, badges, coin ledger, purchases, and your art — and your coin history separately as a CSV spreadsheet.
Account controls
Choosing a display name
Set or change your display name on the Settings page. Names must be unique, names that break the rules are refused outright rather than censored, and after a change the next one waits 7 days.
Appearance and accessibility
Theme palette, light/dark/system mode, text size, and reduced transparency all live on the Settings page and apply instantly. They work signed out too — choices made without an account stay on this browser.
Why am I asked to sign in again?
Sensitive actions — deleting your account, exporting your data, and similar — require a sign-in from the last 15 minutes. If yours is older, the action asks you to sign in again first. Your work is not lost by doing so.
Deleting your account
Account deletion is on the Settings page and asks you to retype your account email — it cannot happen by accident. A 14-day grace period follows, during which you can cancel from the same page.
After the grace period the deletion is permanent: your personal data is removed, and purchase records required for accounting are anonymised rather than erased. The same sign-in cannot be used to create a new account afterwards.